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Privacy policy

This privacy policy explains how Global Product Services collects, uses, stores and protects personal data. We are committed to handling your information responsibly and in line with the UK GDPR, Data Protection Act 2018 and other relevant privacy laws.

By using this website or contacting us, you agree to the handling of personal data as described in this policy.

Personal Data We Collect
We may collect the following information when you interact with our website or contact us:

• Name
• Email address
• Phone number
• Company name
• Address or delivery details
• Information provided in enquiry forms or emails
• Technical data such as IP address, browser type, device information and pages visited (via analytics tools)

If products or services are purchased, additional information such as billing details may be collected.

How We Use Your Personal Data
We process personal data for the following purposes:

• Responding to enquiries
• Providing quotations, service updates or product information
• Processing orders and managing customer accounts
• Improving website functionality and service performance
• Managing communication preferences
• Complying with legal obligations

We do not sell or rent your personal data to third parties.

Legal Basis for Processing
We rely on one or more of the following lawful bases under the GDPR:

• Contract: when processing is needed to supply a product or service
• Legitimate interests: responding to enquiries or improving service
• Consent: when you subscribe to optional updates
• Legal obligation: when required to retain information for tax or regulatory reasons

Data Sharing
We may share personal data with third parties when necessary to provide our services. Examples may include:

• Website hosting providers
• Payment processors
• Delivery or logistics companies
• IT support or software platforms

These third parties only process your information as instructed and must comply with GDPR.

Cookies and Website Tracking
We may use cookies or similar tracking technology to:

• Improve website function
• Analyse performance and visitor behaviour
• Store user preferences

You can control or disable cookies in your browser settings.

Data Storage and Security
We store data securely and take reasonable steps to protect it from unauthorised access, misuse or loss. Access is limited to those who need the information to perform their role.

Data Retention
We keep personal data only for as long as necessary for the purpose it was collected, or as required by law. This may vary depending on the service or account history.

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where appropriate)
• Object to certain types of processing
• Withdraw consent at any time
• Request transfer of your data to another provider (data portability)

To exercise any of these rights, please contact us.

International Transfers
If any data is stored or processed outside the UK, we take steps to ensure appropriate safeguards are in place, such as approved data protection agreements.

Updates to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.

Contact Details
For questions, requests or concerns about how your data is handled, please contact:

Global Product Services
Email: [Insert contact email]
Address: [Insert business address]